Dear, Seven Eleven families.
For passed years, it been very pleasure and honored to be your partner as a local Asain vendor.
Recently, we have received your concern, that our new products have given you too much work for your stores. I thank you for your time kindly sharing this with us, and I sincerely apologize for any inconvenience we have caused you.
To achieve higher sell, we been sending these new items. When we find our new products that work well in your neighborhood stores, our other supermarket and independent stores, we have also added to Seven Elevens in that neighborhood. Our goal is to make every selves move fast. But still, I am very sorry, it is our fault not understanding our partner’s difficulty.
We value your business and time, and would like to address your concerns as quickly as possible. Here we give three promises to serve you better.
FIRST, WE WILL MAKE PRICE TAGS
From now, we will make price tags and place them for our products with small pictures of each products. This way anyone can understand easily. At the same time we will make sure all the prices are correct.
SECOND, WE WILL ARRANGE THE SECTION MORE OFTEN
For better performance, we will visit every stores more often to arrange and organize better. At the same time we will make sure all the price tags are on the right place.
THIRD, WE WILL PUT NEW ITEMS INTO YOUR SYSTEM
We will keep the same products as always. But, when we really need to bring in these new items, for example if it new and really a big seller, we will put the products into your system and also place the price tags, if you give us permission to do this.
Once again, I am truly sorry for not realizing your hardship, and I hope this can become another big turning point to build stronger partnership. There is no doubt that the success we have now could be without your presence. To discuss more about this issue, please contact Seven Eleven Director Terry Kim at email@example.com.
Thank you for choosing us and we look forward to serving you for many years to come.
YOUR SUCCESS is OUR GOAL!
Losoon W. Park
CEO of KFood Losoon Water Park LLC
KFOOD BIG SALE ITEMS
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